Support Forums/Newsletter Email Issues

Problems receiving email

Support at Inside Highered
posted this on August 11, 2010 01:17 PM

If you are having having issues with not receiving our daily newsletter.  Please confirm the following prior to contacting support.


1) Add to your address book or contacts.

2) Verify that is on your whitelist.  You may have to contact your organizations helpdesk.

3) Verify that your email program is not blocking our email nor placing our email into a spam/junk folder.

            Microsoft Outlook 2003, 2007, 2010 


             Microsoft Entourage 2004, 2008

             Apple Mail



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Support at Inside Highered
Inside Higher Ed

Just updated to fix link for the whitelist.

December 23, 2010 02:00 PM
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Support at Inside Highered
Inside Higher Ed

We use mailchimp to send email.  After verifying you spam controls, your HelpDesk may need to refer to this article for the ip and domain to whitelist


January 06, 2011 03:06 PM
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Thanks for ip and domain to whitelist.

December 16, 2013 01:47 AM
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December 16, 2013 04:36 AM
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Wonderful details here, am currently having some issues with the email, they do come in zigzag formats, like "zxgydg" but other times, they come clean. Thanks for this information.

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